Service Contract

Our Service Contract offers rapid response service available at all times. A Service Contract is the solution for all customers with long lifecycle machines that regularly require adaptation or adjustment to handle new models and when plant availability is the first priority.

 

Services include

Customer benefits

round the clock call service (24/7)

known costs that can be incorporated into financial plans for the duration of the contract period

Teleservice (appropriate hardware must be available)

rapid response

regular system checks

simple order procedure

regular maintenance

retention of plant and equipment value and less downtime through regular maintenance

parts installation

extended functional warranty

fixed prices for all services

information on technological developments

updates and upgrades

communications portal

training programs

 increase skill set

 

Our standard maintenance terms and conditions apply in general to contract services.