Various support services are available for the software products of Dürr. In addition to the 3rd level support with continuous availability, which has been used by many customers, there are also individually designed service packages available. Depending on the customer's request, consulting services, upgrade measures or regular checks of the software instances can be carried out remotely or on-site.
|24/7 remote support|
|24/5 remote support|
|8/5 remote support|
Please contact our support address: firstname.lastname@example.org
An MES & Controls Support representative will get back to you during the next working day to arrange a formal cost absorption declaration and solve your incident.