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Support Engineer (m/w/d)

iTAC Software AG, Montabaur, Germany

Reference: 24.3.10220

Ihre Aufgaben

  • Als Ansprechpartner bearbeiten Sie Support-Anfragen unserer Kunden im iTAC Applikation Help Desk und der Hotline des Support-Teams
  • Sie unterstützen unsere Kunden bei der Administration von Kundensystemen unter Microsoft Windows, Linux und unserer MES/MOM Lösung
  • Die Durchführung von Installationen und Upgrades unserer Standardsoftware iTAC.MES.Suite wird von Ihnen eigenständig durchgeführt und verantwortet
  • Sie unterstützen unsere Kunden bei technischen und fachlichen Fragestellungen
  • Sie helfen internen Fachbereichen bei der Implementierung der MES/MOM Lösungen

Ihr Profil

  • Sie verfügen über eine Technische Ausbildung, einen Hochschulabschluss oder sind Techniker
  • Sie besitzen Erfahrungen im Bereich Systemintegration und IT-Support
  • Idealerweise bringen Sie umfangreiche Kenntnisse zur Administration von Microsoft Windows und Linux Server Betriebssystemen mit
  • Grundlegende Datenbankkenntnisse in Oracle und MS/SQL Server sind bei Ihnen vorhanden
  • Ihre Persönlichkeit zeichnet sich durch moderne Team- und Kommunikationsfähigkeiten aus
  • Sie zeichnen sich durch sehr gutes methodisches Vorgehen und strukturierte Arbeitsweise aus
  • Sie verfügen über sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift

Ihre Benefits

  • Flache Hierarchien, ein motiviertes Team und eine offene Unternehmenskultur
  • Work-Life-Balance durch mobiles Arbeiten, flexible und familienfreundliche Arbeitszeiten
  • Viel Vertrauen in Ihre Leistungen, Freiraum für Ihre Ideen und die Möglichkeit, Verantwortung zu übernehmen
  • Aus- und Fortbildung wird bei uns großgeschrieben
  • Bike Leasing, Massagen, Mitarbeiterparkplätze und einen ICE-Bahnhof (3 Minuten Fußweg)

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