Your Tasks:
- Operational Excellence and Continuous Improvement
- Lead cross-functional improvement initiatives that strengthen safety, quality, delivery, cost, cash and customer outcomes.
- Identify recurring operational and project issues, facilitate root-cause analysis, and drive corrective and preventive actions through verified closure.
- Lead project closeout and lessons-learned sessions, converting findings into reusable standards and tracked improvement actions.
- Establish methods to prioritize, charter, monitor and report continuous-improvement activities and measurable benefits.
- Promote accountability, standard work, fact-based decision-making and sustained improvement.
- Business Operating System Governance
- Own and serve as the local champion for the Business Operating System (BOS), including governance, deployment, maintenance and periodic review.
- Partner with process owners to develop and improve policies, procedures, work instructions, process maps, templates and standard work.
- Define document ownership, review cycles, approval requirements and change-control expectations.
- Coordinate the local implementation of global business-system and continuous-improvement requirements, escalating gaps when local operational needs differ.
- Facilitate process standardization across functions and sites while maintaining necessary customer, regulatory and operational requirements.
- Strategy Deployment and Performance Management
- Coordinate the annual company goal-setting and deployment process, including alignment, ownership, measures, targets and review cadence.
- Maintain visibility into progress against strategic objectives and facilitate escalation and recovery planning for off-track goals.
- Coordinate leadership dashboards, KPI reporting and performance updates with clear definitions, ownership, data sources and action tracking.
- Analyze performance trends and translate findings into focused improvement priorities and leadership decisions.
- Management Systems, Audits and Internal Controls
- Coordinate certification, surveillance and recertification activities for applicable management systems, including ISO 9001, ISO 14001 and ISO 45001.
- Develop and maintain the internal audit program, including schedules, auditor coordination, findings, corrective actions and closure verification.
- Coordinate quarterly Internal Control System audits and track findings, owners, deadlines, supporting evidence and completion.
- Support external audits and information requests by coordinating documentation, subject-matter experts, responses and follow-up actions.
- Monitor audit readiness and communicate material risks, recurring findings, systemic issues and overdue actions to leadership.
- Preserve audit objectivity by coordinating with process owners and independent auditors when directly responsible for the process being reviewed.
- Customer and Cross-Functional Improvement
- Coordinate customer-experience improvement activities with Sales and other responsible functions, including issue trends, ownership and progress reporting.
- Build cross-functional and multi-site partnerships to remove barriers, clarify accountability and sustain improvements.
- Facilitate workshops, process reviews and leadership discussions with clear decisions, action owners and deadlines.
- Perform other related duties as assigned.
Your Skills:
- Required Qualifications
- Bachelor’s degree in Business, Engineering, Operations, Supply Chain, Project Management, Quality or a related field, or equivalent relevant experience.
- Five or more years of experience in continuous improvement, operational excellence, quality, management systems, compliance, internal controls, auditing or a related function.
- Working knowledge of ISO management systems, internal auditing, corrective action, root-cause analysis, process documentation and performance management.
- Demonstrated ability to lead cross-functional initiatives and influence stakeholders without relying on direct authority.
- Strong analytical, facilitation, written communication, presentation, project-management and organizational skills.
- Ability to manage competing priorities, maintain accurate records and drive actions through completion.
- Sound judgment, integrity, attention to detail and the ability to provide constructive challenge.
- Preferred Qualifications
- Experience within a manufacturing, engineering, automotive or project-based environment.
- Lean, Six Sigma, ISO auditing, quality management, project management or change management training or certification.
- Experience with KPI dashboards, data visualization, workflow tools and document-control systems.
- Experience coordinating global or multi-site process deployments.
Experience presenting performance insights, risks and improvement recommendations to senior leadership.
