In an increasingly connected world, manufacturers must leverage intelligent technology to improve system availability, reduce downtime, and support compliance and efficiency. Dürr Clean Technology Systems (CTS) developed Track & Monitor, a digital solution portfolio designed specifically for air purifications systems. Offering secure remote access, real-time monitoring, and data-driven reporting, Track & Monitor empowers maintenance teams with the tools needed to operate more effectively and efficiently—without compromising on cybersecurity.

This Service Insights explores how Track & Monitor enhances operational performance, featuring real-world insights from Nexxa, a division of Little Rapids Corporation in Green Bay, Wisconsin.

Track & Monitor is Dürr CTS’s advanced IoT solution tailored for air purification systems. With flexible package levels—Starter, Premium, and Elite—users can choose the functionality that aligns with their technical needs and budget.

At the core of the system is the IoT edge gateway (SiteManager), which seamlessly combines remote access and data collection into a single secure, certified platform. Designed with modern cybersecurity in mind, it integrates smoothly into corporate IT environments, ensuring data integrity while minimizing network disruption.

Feature benefit:

• Continuous process data collection enables instant fault analysis and faster troubleshooting
• Secure, encrypted remote access reduces downtime and travel costs while protecting sensitive system data
• Email alert notifications provide immediate awareness of critical system events
• Comprehensive monthly reports offer operational insights and supports audit readiness
• Predictive analytics, allows for scheduling maintenance or replacements ahead of time

Customer: Nick VerHaagh

Title: Maintenance Supervisor

Company: Nexxa (Little Rapids Corporation)

Location: Green Bay, Wisconsin

Track & Monitor has become an indispensable tool for Nexxa’s maintenance operations. According to Nick VerHaagh, the software's remote connectivity has significantly improved how his team handles faults:

One of the main ways I use this software is troubleshooting. If we’re getting frequent faults, Dürr can log in remotely and help us identify the root cause. It saves us a lot of time.

He recounted a recent example where he supported a new technician remotely:

I was able to walk them through an issue while sitting around a fire with friends and family at home. In the past, I would have had to drive in.

Monthly performance reports have added unexpected value:

These reports pull all the information needed for any audit we may have throughout the year. I no longer scramble to gather data—everything is right there.

For Nexxa, the most valuable feature is the comprehensive process data:

It’s far more efficient to troubleshoot when you have solid data. This software tracks trends and streamlines our workflow.

VerHaagh highlighted Dürr's responsive remote support:

The support team has been great with remote assistance. They’re always quick to respond and help us get issues resolved.

I’d recommend this software to other companies for the simple reason: data outweighs opinion.

Dürr CTS’s Track & Monitor software bridges the gap between traditional maintenance practices and digital innovation. By providing actionable data, secure remote connectivity, and intuitive tools, it transforms how teams manage their air purification systems.

To further support customer’s trust, Dürr’s remote connectivity platform is designed with enterprise-grade cybersecurity. The solution is third-party audited (TG alpha) and follows globally recognized standards, including NIST SP800, ISECOM OSSTMM, BSI, ISA99, and IEC62443. Authentication is handled through Microsoft Azure Active Directory or multi-factor, and all access requires prior approval. Detailed activity logs, real-time login notifications, and granular access control—down to the IP or port level—ensure full transparency and protection across every connection.

From minimizing downtime to simplifying audits, Track & Monitor is a smart investment for any facility seeking to optimize performance and future-proof their operations. For more information on Track & Monitor, contact Dürr CTS, today;